Desjardins customers who were victims of the June 2019 data breach must meet certain dates in order to assert their part of the approved class action lawsuit against the financial institution.
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Two types of claims can be made under this class action lawsuit: one for loss of time and the other for data theft.
Anyone wishing to make an identity theft claim must have registered with a credit monitoring system by December 14.
If this condition is not met, the complainant cannot be compensated.
“We cannot be reimbursed because it is really part of the eligibility criteria to ask for up to $1,000 if you are a victim of identity theft,” said Chantal Corbeil, senior spokeswoman at Desjardins.
This condition was created specifically because identity theft claims can be made until October 20, 2025.
“In the case of identity theft, you must have suffered since January 1, 2017 to make a claim. But there are some who claim because they haven’t suffered theft yet, but this could be the case in the next few years. That is why it is important To with Equifax before December 14, 2022 in order to be able to claim identity theft if it occurs after this date,” specifies the spokesman for Desjardins.
Victims of the data breach who want to claim the loss of time have until April 20, 2023 to make their claim.