Quoted by Nigerian news agency Peoples Gazette, Helen Isiguzu, a user of one of the new generation banks, commented that she was not surprised by the Central Bank of Nigeria’s statements about the large sums of money in the hands of the population outside these establishments.
In his opinion, this holding is a response to the commercial banks’ loss of hope, which is why he prefers to invest them in real estate companies and not see his savings disappear in a day.
Anthonia Ibedalu spoke in the same vein, assuring that many Nigerian banks were operating under international standards and urging relevant authorities, including the Federal Competition and Consumer Protection Commission, to step up action and protect customers from these scams.
Ibedalu revealed that one of his dollar accounts at a commercial bank disappeared after leaving the country for three years, and although he was refunded the money after the claim, he does not yet know the final outcome of the investigation.
“I asked what happened but was told my account was hacked. (…) They didn’t tell me the result of the investigation, but based on their response, it was something internal,” he explained to the same media outlet.
On the other hand, Babatunde Irukera, executive vice president of the Federal Commission for Competition and Consumer Protection, reported that they are working with banks to address consumer-related issues.
Similarly, the Economic Financial Crimes Commission (EFCC) confirmed that most of the bank frauds investigated showed that the employees of the banking facilities themselves were involved in the fraudulent money theft.
Abbah Sambo, head of cybercrime at the EFCC, said ICT workers at banks usually make such withdrawals.
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