In November 2013, the taxi industry was rocked by the arrival of Uber in Quebec.
In its early days, Uber decided not to respect the rule requiring taxi drivers to have a driver’s license, which the Quebec government didn’t like. “We, the taxis, had rules, but Uber broke them,” notes Quebec Regional Taxi Federation spokesman Serge Lebreux. The government has therefore taken measures to avoid such a situation by launching pilot projects for the adoption of a new law.
Therefore, Uber decided to leave Quebec in 2017 and finally returned two years later when the law was abolished by the government.
From now on, Uber’s new president has completely changed the company’s vision. “We have had a new president in office for six years who has changed the company’s values. We have moved from a mode of confrontation to a mode of collaboration,” comments Jonathan Hamel, public affairs manager at Uber.
Uber meets with government officials four times a year to discuss specific issues. A year ago, the company also partnered with a union that allows Uber Eats drivers and delivery workers to be represented.