IT outage at Lufthansa delays and failures

IT outage at Lufthansa: delays and failures

In . – 03/26/2023 4:06 pm (act. 03/26/2023 04:52 pm)

There was an IT issue at Lufthansa.

There was an IT issue at Lufthansa. ©AP (symbol image)

Now, in addition to flight cancellations in Germany caused by the strike, which also affect flights between Germany and Austria, technical disruptions at Lufthansa at Frankfurt airport have slowed down operations.

Check-in via the airline’s website remains affected, but check-in at the counter is now possible again and technical issues with boarding have also been resolved, the company said.

Lufthansa: Delays and cancellations of flights due to technical problems

Technical disruption can lead to flight delays or cancellations. Passengers would have alternative connections and new reservations on the train, Lufthansa said. The technical failures are the result of external IT service providers and have existed since the early hours of today (Sunday). Check-in via mobile browsers, for example on smartphones or tablets, or via the Lufthansa app is unaffected. Lufthansa asked travelers to inquire about the status of their own flight.

Cable damage on February 15 in Frankfurt

On 15 February, a damaged cable during construction in Frankfurt caused Lufthansa’s computer systems to fail. The consequences at the time were flight cancellations and delays around the world.

Many flights between Germany and Austria will also be affected by the German traffic strikes. According to information from Vienna Airport, all twelve flights between Munich and Vienna were canceled today. According to current information, 54 of the 91 planned flights between Vienna and Munich, as well as Frankfurt, Nuremberg, Stuttgart, Düsseldorf, Hamburg and Cologne will have to be canceled on Monday. Specifically, 27 outbound and 27 return flights are affected.