There are more lemon cars on our roads and manufacturers are not providing parts for repairs, a consumer protection group complained.
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“Given the rapid pace of technological development and the shift to electrification, one thing is certain: there are many more lemon cars today than there were 10 or 12 years ago,” said the president of the Association for the Protection of Motorists (APA), George Iny, during the consultation on the draft law on the ban on planned obsolescence, Tuesday afternoon.
“We’re seeing this a lot more often,” he continued. Manufacturers are launching vehicles for which electronic repair is not yet effective. They don’t ship any parts to dealers in the first year, all of which are aimed at new cars.
“That’s not logical. We continue to sell new vehicles but are unable to ship the same parts to dealers,” Mr. Iny added.
With Law 29, the Legault government wants to introduce an “anti-lemon” measure for automobiles to protect consumers from severely defective vehicles.
If the bill is passed, it will be easier to cancel the purchase of a vehicle. Manufacturers are also obliged to provide spare parts and relevant information so that you can easily get your car repaired at any workshop without having to pay more at the dealer.
In the same spirit, the APA urged dealers to make a universal port easily accessible to allow independent mechanics access to all the data necessary to repair a vehicle.
“These amendments are the right ones,” said Mr Iny.
Although the president of the APA recognizes that few people end up with a real lemon that they have to constantly take to the workshop, he still believes that it is necessary to pass laws to prevent consumers from paying for it Manufacturers’ mistakes will be punished.
“That doesn’t happen often. But it happens and people misunderstand it. And when they go to court, they don’t know how often is enough to justify surrendering property. And once the traditional warranty expires, at-will repairs are no longer offered. We act like it’s fixed,” he lamented.