1700036307 Artificial intelligence is making a difference at work

Artificial intelligence is making a difference at work

Artificial intelligence is making a difference at work

Artificial intelligence (AI) is the present and, above all, the future. Since the launch of ChatGPT late last year, generative artificial intelligence has become visible; Since any citizen can check how the chatbot provides texts and images under the requested parameters by simply pressing a few commands, the training to use this tool has multiplied exponentially. On Udemy, a learning platform with 64 million students worldwide (1.1 million in Spain), the value increased by 4,419% in the first quarter of the year, and in the second quarter more than 1.5 million people had registered for courses related to ChatGPT or applications of this type.

“Artificial intelligence was the big global training trend of 2023,” said Nagi Pérez, head of Udemy Business in Spain. But not only the courses linked to ChatGPT, but also to generative AI in general, which recorded a growth of 278% in the second quarter of the year; as well as those dedicated to rapid engineering or instructional engineering, whose numbers have increased by 190%. According to Jeff Maggioncalda, CEO of Coursera, an online learning platform with 136 million students, this technology will transform the work of 49% of employees worldwide. In Spain, 44% of training needs to change in the next four years. “Companies will move into generative AI very quickly,” he claims.

Therefore, according to the Udemy boss, it is essential to upskill to ensure people’s employability. Although Pérez recognizes that it is still early to see an improvement in this employability thanks to generative AI beyond technical profiles, he believes that ultimately every professional will have to adapt to it in the future to be more productive and efficient. Mónica Pérez Callejo, director of studies at Infojobs, shares her opinion. “At the moment, this skill associated with the position of technologist is only needed where it is of great interest,” he indicates. There is increasing demand in the market for professionals specializing in artificial intelligence. It has grown 31% in 2022 and 20% so far this year, despite a 6% decline in job postings in the tech sector.

According to data from Indesia (Industry Association for the Promotion of the Data Economy and Artificial Intelligence), last year in Spain there were 137,000 professionals in these two technological areas, 67% of them with less than two years of experience (almost the same average professional experience). Stay in company recorded). Technicians who received 30,000 job offers. Given these figures, Nuria Ávalos, General Director of the Association, is clear that the use of data and artificial intelligence leads to greater employability, since knowledge is necessary in all companies.

However, as is common in any technology sector, companies lack sufficient skilled workers, which could cost the Spanish economy 14.5 billion euros a year, equivalent to 1.3% of GDP, he says. India, which immediately warns that demand is becoming increasingly difficult to meet, estimates 6,500 job vacancies in data and artificial intelligence that cannot be met this year due to a shortage of skilled workers. The association estimates that more than 90,000 offers will be published in both areas by 2025.

Flora G. Mesa, human resources director at NTT Data, laments: “We are still in a war for talent. “The shortage of STEM jobs remains huge.” The technology consultancy will hire 3,000 people in Spain this year and another 3,000 next year. Many profiles on data, artificial intelligence, cloud, Java architects, cybersecurity specialists… “We value AI skills, they are part of the face-to-face conversation, but they do not represent a clear dividing line unless you join us to work.” Hubs from Valencia and Galicia,” the directive states.

Critical thinking

Currently, artificial intelligence is not a cross-cutting skill, it does not create employability, except in technology departments, says Sara Álvarez, head of talent attraction at The Adecco Group, and in certain roles in HR, marketing, sales or industry. financially, where it is used. He makes it clear that the skills of AI specialists are required for other positions or profiles. Companies are looking for candidates who are curious, think critically and believe in automation and the constant learning that comes with it. “We need candidates who are familiar with AI, with the use of technology, because this derives a very necessary skill today: adapting to change,” she claims, agreeing with her counterpart at NTT Data, who also highlights the desire to do this work together. “The most important thing is to keep up with new technologies and learn to use them,” says Mesa, who is aware that they are often met with rejection in the workforce.

“I think AI is a future. We’re trying to figure out what benefit we can give it. We still can’t imagine how much it can bring us. If we recognize it, new jobs will be created,” says Débora Muñoz, Human Resources Manager at Softonic. “So far it has served to eliminate positions in the content space of people who wrote reviews in small startups or wrote web content that is now being created with ChatGPT and other chatbots,” he explains.

Courses in 17 languages

According to Jeff Maggioncalda, CEO of Coursera, founded in the US in 2012 by two Stanford professors with 136 million students and 300 universities and educational centers, artificial intelligence will reinvent teaching and change the way we access education. Thanks to this technology, the platform has just been launched, which has the fifth most requested course in the world, as well as automatic translations in more than 4,000 courses in 17 languages, including Spanish. In addition to a virtual assistant who answers students’ questions and creates video summaries of the courses. It will also offer improved search capabilities and other resources.

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