In a statement provided to The Verge, Chad Lyons, executive director of Chevrolet communications, said: “Our team is working quickly to provide a solution and owners will be contacted with further information to plan their update.” Scott Bell, vice president of Chevrolet, said: “We are aware that a limited number of customers have experienced software-related quality issues with their Blazer EV. Our customers' satisfaction is our top priority and we will therefore be taking a short pause on new deliveries.” GM has not confirmed how many vehicles will be affected, other than to say it is a “limited” number.
Edmunds reports that two months after purchasing a 2024 Chevrolet Blazer EV RS AWD for its long-term test fleet, the SUV has already been at the dealer for two weeks. Given the 23 trouble codes on a diagnostic test, they wrote, “What we got back from the dealer was alarming: the longest list of major faults we've ever seen on a new car at Edmunds.”
Things went even worse for InsideEVs author Kevin Williams, whose week-long test ended after 28 hours. The vehicle's CarPlay and Android Auto-free infotainment system turned off while driving, and then an attempt to charge the battery failed, resulting in a “Service vehicle soon” error message.
InsideEVs followed up on its initial report and found that owners of other GM Ultium-powered electric vehicles were complaining about unusual and previously difficult-to-fix problems with their cars.