On several American websites – such as theverge.com – and on social networks, the honeymoon between Apple enthusiasts and the Vision Pro headset they tried seems to be over.
They had 14 days from the date of purchase to try out the new Vision Pro helmet and, if necessary, return it for a refund.
Comfort, headaches, and eyestrain are among the top reasons users return their Vision Pro headset.
The headset has been reported to cause headaches and cause motion sickness. Another point of criticism is the unbalance of the device on the head and the fact that it is particularly heavy at the front.
Let's point out certain symptoms that are characteristic of all virtual reality headset users who report dry and red eyes, regardless of the manufacturer of the product.
One size fits all
In addition to the high price of US$3,500 (CAD4,720) each, comments from first-time buyers of the Vision Pro headset often mention the heaviness of the headset, constant headaches and eye fatigue.
Another fact is that the compromise made with the one-size-fits-all helmet means that it does not fit all heads or faces. For this reason, wearable devices such as connected watches are offered in different sizes and straps. When buying glasses from an optician, try out several pairs of glasses before you find the right one.
Apple
Not enough apps
One Reddit user wrote, “If I don't use it for productivity, if I don't like it for entertainment, and if there aren't enough games to play, I just can't justify keeping it.”
For Carter Gibson, senior manager of community management and moderation at Google, it's all in the details. Things like window manipulation and file management hinder productivity.
For the latter, from theverge.com website: “It is difficult to multitask between windows. Multiple file types are simply not supported by Vision Pro. I also can’t imagine that creating a slide in Vision Pro would be any less energy intensive than using a mouse and keyboard – even if it feels like you’re in Minority Report.”
How much do they give back?
No figures are given for the actual return rate at Apple. Nevertheless, there are numerous comments on the networks about the symptoms.
Some say they are waiting for the release of a second version of the Vision Pro headset or the release of more numerous and useful applications online.
For Apple, this means going back to the drawing board with numerous refunds.
Photo AFP