Jas says she mistakenly booked an entire hotel instead of an Airbnb for her family’s trip to Bali. @jxx/tiktok
- A TikToker named Jas says she accidentally booked an entire hotel in Bali after trying to reserve an Airbnb.
- Jas says she booked the accommodation “a year in advance” at a cheaper rate.
- She added that the owner was “frantic” and confused about how she got the property so cheap.
A TikToker says she wanted to book a single Airbnb but accidentally reserved an entire hotel in Bali for just over $3,000 for a week.
In the video, posted earlier this week, Jas (@jxx), who works as a “social media manager” according to her TikTok bio, told the story to her more than 211,000 followers.
She captioned the TikTok, “Why does this always happen to me lol?” The video has since gone viral, racking up over 2.7 million views and 282,000 likes as of Sunday.
Jas and an Airbnb representative did not immediately respond to Insider’s request for comment.
The property Jas shared on her TikTok appears to be this Airbnb listing of a four-bedroom villa in Ubud, a town in Bali. It has a 4.8 rating and says it offers “a relaxed vibe and a true tropical experience.” The listing also says it sleeps 11 guests and costs $538 per night.
In the video, Jas shared that she had booked the property “a year in advance” for a family vacation. She said she let her grandparents choose the location and they chose “the most expensive” of the options.
Before heading out, Jas told her followers that she expected trouble.
“All I know is that there will be problems with that because every year Bali increases its prices for everything,” Jas said. She added she was concerned that her reservation would be canceled or the price doubled as she paid a lower price.
Before her vacation, Jas chatted with the owner of the villa
Jas said she spoke to the property owner a week before her trip and was told the property was under new management. According to Jas, the owner informed her that the price, accommodation and facilities had changed since she booked.
Jas said she booked it normally but the owner was still confused because her rate was lower than the “off season” rate.
“The cheapest rate we offer is around $1,400 per night. How did you come up with this price in the first place?” the owner asked, according to Jas. She added that he sounded “frantic” and confused.
However, Jas did tell her followers that by the end of their conversation, the owner didn’t seem to mind, saying he’d “take an L for that.”
In the video, she shares a photo of the property with a large pool and resort-style building in the background.
On the way to the property, Jas noticed the first red flag
Jas said the first “red flag” was raised on the way to the villa when she realized the property was marked as a “hostel” on Google Maps. She added that there was even more confusion when she arrived and saw a “checkout” (cash register) in the kitchen.
Jas told her followers that the owner informed her that more guests would be added as she booked “a special rate”.
“I just booked it. Nobody said other people would stay here,” Jas said. During their conversation, she added that she didn’t know other people would stay and strongly advised against it.
“‘I understand that I can’t use all the bedrooms. That’s fine,’ but I was like, ‘There’s no way I’m going to stay here with my family if there are other people staying here,'” Jas continued.
“It’s a hell of a huge mansion, but a small hotel,” she added.
Jas said the owner understood her concern and canceled the other guests’ reservations.
“Basically there are seven of us, me and my family. I think there are about twelve bedrooms. I believe there is room for 18 people. There’s something like a full-time bartender, a kitchen, a chef, something like a proper restaurant in the damn thing, and it’s literally just me and my family here,” Jas said at the end of the video.
In a follow-up TikTok a day later, Jas gave viewers a closer look at the property, which Jas says has “24-hour security.”
Jas begins the tour by touring the pool and outdoor area, which includes sun loungers and a ping-pong table. She then pans into a living room with a rectangular blue sofa surrounding a fireplace. Another portion of the video shows a pool table, a large kitchen area, and a table that seats “20 people.”
Rooms on the property feel like they are in a hotel, only accessible from the outside and require a key card for entry. Jas said the rooms on both the upper and lower levels are “small” and resemble hotel rooms.
“I think you can see what I mean now. It definitely has the capabilities of a hotel, but it’s a small hotel. Huge Airbnb but a very small hotel,” Jas said at the end of the video.
Overall, Jas’ vacation cost over $5,200
In a third TikTok about her booking, published Sunday, Jas broke down the price of her Bali vacation.
Jas said her family went on various affordable day trips and only ate once at a fancy restaurant, paying “£200” for all seven people, which she says is “still very affordable”. For most of their stay, Jas’ family ate at the villa or in the restaurant next door.
She said she’s been given day passes to a gym on a number of occasions, which has made her lose 10 pounds per visit.
In total, her family’s entire trip cost £4,100, which translates to $5,271.57, according to Jas.
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