FOX Business’ Lydia Hu reports on growing workforce concerns as more office tasks can be handled by artificial intelligence and automation.
Industry experts in artificial intelligence (AI) and technology claim that ChatGPT and generative AI will cause significant disruption in the job market, but the impact will vary by field and by company leaders’ decisions.
Goldman Sachs warned in a report Sunday that as many as 300 million jobs worldwide could be affected by artificial intelligence automation, CNBC reported.
While CEOs and C-suite level staff have long predicted that AI would significantly impact jobs that require manual work and customer service, the rapid development of generative AI like ChatGPT and its ability to debug and build code has the potential for disruptions in the technology sector. According to Crunchbase, this industry has already seen over 118,000 layoffs in 2023.
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In this image illustration, the welcome screen for the OpenAI app ChatGPT is viewed on a laptop screen on February 3, 2023 in London, England. (Leon Neal/Getty Images/Getty Images)
Tom Taulli, author of “Artificial Intelligence Basics: A Non-Technical Introduction,” suggested that some of these layoffs were due to automation technology being able to take over roles and “repetitive processes” in different areas.
“Over the next few years, we’re going to find that several professions that we thought were immune to this aren’t,” he said.
He said things like ChatGPT can configure and write the code for programmers, debug problems and even find the most optimal way to layout the algorithm.
“If you’re more of an early-level cut-and-paste programmer, hone your skills. Those are skills that will be automated,” Taulli added.
Taulli also warned that safeguards must be put in place for “life and death industries,” meaning those with large cash flows, essentially any highly regulated industry.
“If you’re an airline pilot and you’re using generative AI for the manual, it’s better to be correct or maybe the jet will crash,” he said.
Prequel founder Timur Khabirov said that AI is already proving to be “incredibly disruptive” and many workers fear they will be laid off.
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Baden-Württemberg, Rottweil: The Welcome to ChatGPT lettering from the US company OpenAI can be seen on a computer screen. ((Photo by Silas Stein/Picture Alliance via Getty Images) / Getty Images)
“However, if you look back at past technological advances, while the reduction in the amount of labor required to complete tasks ushers in change, demand will never diminish,” he said. “The switch from horse transport to the internal combustion engine is a good example. People always had to get from A to B, but one method was just faster and more efficient.”
Greg Kogan, VP of marketing at Pinecone, a vector database company that provides long-term storage for AI, said that the impact of AI on the jobs of programmers and software developers will be largely determined by those in the field. Some companies have already completely banned AI like ChatGPT.
“The way software is programmed already looks drastically different. It is up to each individual programmer whether or not to adapt to this new AI-assisted way of programming. The same is true of every monumental shift in computing over the past century,” he told Fox News Digital.
Speaking specifically about engineers, Kogan said those who learn to collaborate with AI to design and build software will survive in the industry and thrive for years to come.
While Kogan doesn’t believe that “every job is safe from AI,” he doesn’t mean every job will be eliminated, just affected by evolving technology.
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“Some people talk about practical jobs like construction or farming being safe, but those people may not realize how much those jobs are already being impacted by technology, even before AI,” he added.
Silicon Valley creative consultant and product designer Viputheshwar Siraraman told Fox News Digital that mathematicians, accountants, quantitative financial analysts, authors, and web and digital interface designers are probably the most vulnerable to AI.
However, he noted that “hallucinations” or untruths presented as fact by ChatGPT and other generative AI suggest these tools are not mature enough to stand independently and create “production-ready assets” without human correction.
In his 2019 Ted Talk, Siraman said that AI will change job descriptions more than eliminate jobs entirely.
“Engineers will not write as much code. Instead, they will maintain, debug, and deploy AI-written code,” Siraman said. “Doctors will not diagnose themselves. Instead, they will use AI to correlate symptoms with diagnoses, and attorneys will not rewrite legal documents from scratch. Instead, they will guide and revise contracts written by the AI.”
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OpenAI and ChatGPT logos can be seen in this photo taken on February 3, 2023. (Portal / Portal Photos)
Yaniv Makover, CEO and co-founder of AI generative copywriting platform Anyword, said the technology would transform the way we work by eliminating or breaking down certain job functions.
“Mathematicians are not afraid of calculators – and gen-AI in this case is analog. Initially, when the calculator was first invented, yeah, maybe it replaced some people who were just doing complex calculations, and all of a sudden it was solved by a calculator,” said Makover. “But mathematicians in general quickly realized that it was a useful tool. Today’s mathematicians define the equations, not solve them.”
Regarding writing-centric jobs like journalism and marketing, Makover said these employees still need to define the message and guide their writing subjects. Up to this point, generative AI is a tool that makes it easier to convey that purpose, but Maover says there’s still plenty of room for creativity.
“The jobs most at risk are those that involve repetitive information tasks, such as customer service, copywriting, processing and organizing data, simple graphic design,” Makover said. “Although in any case someone has to curate and direct what the AI is spitting out. In no case would all jobs in a sector be eliminated. Roles can easily shift to management, strategy development, and workflow improvement. Roles may change, but people will still have jobs.”
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These can be professions such as social workers, doctors, therapists, caretakers, HR managers and marketing or business strategists.
Makover noted that jobs that require an understanding of empathy, emotional intelligence, problem-solving, critical decision-making, and the ability to adapt to unforeseen circumstances are “very difficult” for an AI to replicate at this point. Occupations with these qualifications include social workers, medical professionals, therapists, janitors, human resources managers, and marketing or business strategists.