After the teachers confused by the challenges of Chatgpt, it is the world of restaurateurs that joins the bubbling pot of artificial intelligence investing the plate’s field. This will scratch the gastronomic guides a bit, since OpenAI, the publisher of Chatgpt, develops plugins and with it offers new uses and interactions that the OpenTable reservation platform has inherited.
Should the gastronomic guides and other reference classifications to indicate the good tables, like the 50 best restaurants or the list, worry about the development of ChatGPT? The conversation agent developed by OPENAI is now able to recommend restaurants and even share a link to a reservation…
Journalists and teachers would therefore not be the only employees concerned about ChatGPT’s performance. It is expected that restaurant guides and rankings will also redefine their role in the microcosm of recommending good restaurants, as the Conversational Agent is able to create a list of addresses based on fewer criteria. For example, we can ask him for a restaurant for brunch or with a vegetarian menu, otherwise for a table for oysters or an address that can accommodate many guests.
The module has just been integrated into the OpenTable reservation platform, which includes more than 50,000 restaurants worldwide. The website claims that more than a billion dinners are booked through them every year. An American competitor to French site TheFork (formerly La Fourchette), which operates primarily in Europe, the San Francisco-based platform is a pioneer in online restaurant reservations. It started in 1998 and went public in 2009. Greg Brockman, co-founder of OpenAI, showed how the platform’s integration with ChatGPT worked via social media.
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ChatGPT can now recommend restaurants using data from the OpenTable platform
New visibility for restaurants
This new ability is actually part of OpenAI’s dynamic of launching plugins to allow ChatGPT to access new learning sources. Not only can the chatbot provide restaurant ideas, but it also provides a link through OpenTable to book a table. Currently only members with a Plus account at ChatGPT for $20 per month can try this new feature. This must be introduced gradually so that other user profiles can benefit from it, according to OpenTable.
For restaurateurs, ChatGPT’s ability to offer ideas for outings is of course a new visibility to take into account. Just as they had to adapt to TripAdvisor’s success in the early 2000s by responding to customer comments to better control their e-reputation, restaurant owners also need to examine what ChatGPT can tell their restaurant’s theme. “The more details like menus, keywords, photos, and ratings, the better,” said Susan Lee, OpenTable’s chief growth officer, according to the outlet Specialized Restaurant Business.