With the ice storm that hit Quebec on April 5, 2023, an estimated 1,123,886 customers are currently groping in the dark. According to data collected by Hydro-Québec, only a third of those disruptions should recover within 24 hours, while the remaining two-thirds will have to wait several days for power to be restored.
To help people better understand the work currently underway in the province, Hydro-Québec posted on its Twitter account a diagram This allows you to see the order of priority for recovery from outages by worker teams.
\u201cTo better understand service recovery priorities during an #outage. \ud83d\udc47\u201d
— Hydro Quebec (@Hydro-Quebec)
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As shown in the figure, the public corporation primarily has the seats that can be found in the “emergency” category. This includes imminent threat calls to 911 and emergency services (hospitals, fire stations, police stations, etc.). Hydro-Québec must also ensure that all of these service centers are connected to generators to avoid dangerous situations.
Note that for now, all hospitals affected by power outages will continue to be powered in this way, according to provincial authorities.
Second, we find the locations at the “strategic” level. This includes calls to 911, which pose a potential hazard, as well as the media, as they must continue to inform citizens.
The teams then take care of the places classified as “critical”. This category includes, but is not limited to, CHSLDs, CLSCs, and all public services. In particular, the company believes that certain industries could pose significant risks if halted or slowed down due to power outages. You are therefore also privileged.
Finally, Hydro-Québec employees are busy reconnecting businesses and homes.
If you are currently without power, know that all public body teams are working day and night to restore power throughout Quebec as quickly as possible. There are even personnel sent from other provinces. Fortunately, no injuries or major dangerous situations were recorded at this time.
Note that when writing our articles, inclusive writing is used. Visit the Government of Canada website for more information on this topic.