McDonald’s has been sued by Kytch, a startup that is working to repair the ice cream machine by inventing a device, Wired reports.
Kitsch’s legal appeal was pending. McDonald’s was accused of false advertising. The co-founders of the startup, Melissa Nelson and Jeremy O’Sullivan, are therefore seeking $ 900 million in damages.
Since 2019, Kitsch says it has a phone-sized device designed to fix problems with McDonald’s ice cream machine through installation. The device is designed to intercept the internal communications of each machine. It had to be sent to a smartphone or web interface to help owners repair their machines, according to Wired.
Although in November 2020, McDonald’s sent emails asking all franchisees to remove the device from their machines. In an email, McDonald’s said the Kytch device violated machine warranties and intercepted “confidential information.”
The fast food chain device can also cause serious injury. Kitsch denied the allegation, calling it slanderous.
“Nothing is more important to us than food quality and safety, which is why all the equipment in McDonald’s restaurants has been thoroughly inspected before being approved for use,” the statement said. “After learning that the unapproved Kytch device was being tested by some of our franchisees, we made a call to better understand what it was and subsequently reported potential concerns for the safety of franchisees. There is no conspiracy here. “
Read more via Wired.
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