- Cybersecurity company Okta said an unknown hacker accessed the company’s support system and viewed customer files.
- Shares fell 9% on the news.
- According to the company, the breach did not impact Okta’s product offerings, which are used by some of the world’s largest companies.
The Okta logo on a smartphone.
Tiffany Hagler Geard | Bloomberg | Getty Images
Shares of cybersecurity company Okta fell about 9% after the company said an unidentified hacking group accessed files that “certain Okta customers” had uploaded to Okta’s support system.
Okta said the hackers were able to access the system using stolen credentials. Okta’s customer offerings, including production services, are unaffected and are fully functional, the company said.
According to the company, some of the world’s largest companies use Okta to streamline their login and identity management systems, including FedEx and Zoom.
This makes Okta a valuable target for threat actors who, in a worst-case scenario, could hypothetically gain access to dozens of other companies if they manage to breach Okta’s defenses. The breach announced Friday does not impact customers’ systems, only a support platform that Okta uses to help its customers diagnose problems.
“We have notified affected customers and taken steps to protect all of our customers,” the company said.