Video of a Five Guys customer complaining about the extremely high prices of the fast food chain’s items has resurfaced on multiple social media platforms.
Michelle Newell posted the clip on TikTok and explained that she and her husband paid $42 for two cheeseburgers, a side of fries and two milkshakes.
The visibly upset guest told viewers that the couple had visited a Five Guys location for lunch on a Saturday afternoon.
Newell said she ordered a regular cheeseburger for herself, another cheeseburger with mushrooms for her husband and a side of fries. The couple also got two milkshakes.
She said that “we are absolutely exhausted” and companies are “playing with their customers.”
Michelle Newell posted a video on TikTok in which she explained that she and her husband paid $42 for two cheeseburgers, a side of fries and two milkshakes at Five Guys, which she and her husband visited
She said that “we are absolutely exhausted” and companies are “playing with their customers.”
According to Five Guys’ current menu, regular-sized cheeseburgers cost $12.09 each, while regular fries cost $6.89. and milkshakes are $5.89 each.
The burger chain doesn’t charge for toppings on its menu items and is known to serve a generous helping of fries with every order.
Newell said in her video, “Me and my husband went to Five Guys. “We got a cheeseburger. We got him a regular cheeseburger with mushrooms.
“So two cheeseburgers, one side of fries and two shakes.” And the bill came to $42.
‘You know what? I’m all for eating very good food and paying good money for very good food.
“That was a Saturday afternoon. That was lunch. $42 for two people for cheeseburger, one side of fries and two shakes.
‘Let me tell you something. These companies are going to fool around and you’re going to find out what it means to piss off your customers so much that they say, “You know what? We’re done. We’re absolutely done.” Done. We start cooking at home. We start every day by making just brown bag lunches.”
Newell said in her video, “Let me tell you something.” These companies are going to fool around and you’re going to find out what it means to piss off your customers so much that they say, “You know what? We’re done. We’re absolutely done.” Done. We start cooking at home. We start each day by making just brown bag lunches.
According to the current Five Guys menu, regular-sized cheeseburgers cost $12.09 each, while regular fries cost $6.89. and milkshakes are $5.89 each
Iain Ross-Mackenzie, Director of Operations-APAC at Five Guys International, previously explained why the groceries are being offered at this price across all stores.
“People come to Five Guys for a simple, great American burger. And that’s exactly what they’re going to get here,” he said.
“Five Guys is your go-to burger joint, where you know the people and the food and we know you and your preferences.” Nothing in the store is frozen. “We only use fresh ingredients.”
Earlier this year, it was revealed that Five Guys servers were putting an extra portion of fries in the paper meal bags.
LADBible reported that the extra fries are distributed in such a way that customers feel like they got more food for the money they spent.
However, the “topper” of fries is included in the cost of a Five Guys meal, which is more expensive than other chains like McDonald’s and Burger King.
Speaking to Food Republic, Chad Murrell, one of the sons of Five Guys founder Jerry Murrell, said: “I won’t name any names, but other restaurants just don’t offer a satisfactory amount of fries.”
“We always give you an extra scoop.” I say invite them and make sure they get their money’s worth.”
Iain Ross-Mackenzie, APAC operations director at Five Guys International, said the food was so expensive because everything was fresh and not frozen
Chad Murrell, one of the sons of Five Guys founder Jerry Murrell, said, “I won’t name names, but other restaurants just don’t offer a satisfactory amount of fries.” “We always give an extra scoop.” I say load ’em up and make sure they get their money’s worth.
Five Guys isn’t the only fast food chain whose prices have customers worried.
Last month, a McDonald’s customer was furious after being charged $16 for a burger, fries and soda – with others claiming the fast food chain is no longer affordable for ordinary Americans.
Christopher Olive, an influencer with more than 400,000 followers, took to TikTok to express his frustration after being charged $16 for a “Happy Meal.”
“So I understand that there is a labor shortage, wage increases and a number of other factors,” Olive, from Idaho, can be heard saying in the video. “But $16? $16 for a burger, a large fry and a drink? It’s just crazy!’
The video, originally posted in December last year, went viral again after McDonald’s reported a 14 percent increase in sales to $6.69 billion on Monday.
Christopher Olive, an influencer with more than 400,000 fans, took to TikTok to express his frustration after being charged $16 for a “Happy Meal.”
Customers voiced their anger in the comments under Olive’s post, expressing disappointment that the burger giant is no longer convenient or affordable for many
Customers voiced their anger in the comments under Olive’s post, expressing disappointment that the burger giant is no longer convenient or affordable for many.
McDonald’s revenue rose 14 percent to $6.69 billion, beating Wall Street forecast of $6.56 billion. Net income – which included a $26 million charge for a restructuring announced last spring – rose 17 percent to $2.3 billion.
The Chicago-based company earned $3.17 per share in the quarter, also topping forecasts of $3.00. Shares rose 1 percent.
McDonald’s said its U.S. traffic fell slightly in the third quarter as there were fewer visits from customers with annual incomes of $45,000 or less.
The chain is curbing higher prices and focusing more on value meals after seeing a decline in visits for some customers.