Research shows emojis should be avoided in the workplace

Research shows emojis should be avoided in the workplace

Since the pandemic, remote working and online meetings have established themselves as important tools for companies to keep work flowing.

Technology is fundamental to this corporate communication. However, some actions require caution, especially when using emojis in a professional environment.

A survey of more than 9,000 workers doing hybrid work (onsite and working from home) in the US, Asia and Europe, conducted by companies Slack and Duolingo, analyzed how these people use or don’t use emojis in company communications.


In the responses, 53% of professionals said they include emojis in messages sent to colleagues. On the other hand, 30% said they never send “happy faces” to bosses.

Interestingly, most HR leaders or managers said that speaking with emojis makes communication easier and more efficient with fewer words.

However, some of the designs that are very popular on mobile phone keypads are considered banned by the research participants, such as B. the kiss, tongue, stool and eggplant emojis.







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The face with the smiling mouth emoji is used by 39% of people in the corporate environment because it represents “general positivity” to them.

According to Unicode data, there are over 3,600 emoji options. That said, the crowd is not a problem to include in messages as long as they are used responsibly in the work environment to avoid trouble.


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