Reselling show tickets is generally good business for resellers, who exploit the rarity and fan enthusiasm to fetch an often astronomical price. For this reason, it is better to buy your tickets first hand, directly from the box office authorized by the artist, producer or venue of the show or event. Be careful with search engines: they won’t necessarily lead you to the official website where you can buy your tickets. Resale sites can pay to appear at the top of a web search results list.
The Consumer Protection Act prohibits any retailer from offering show tickets at a price higher than the price set by the producer of the show or event unless he has obtained the producer’s approval.
However, the law does not regulate the resale of tickets between individuals. Thus, an individual can resell their tickets for a far higher fee than they paid for them. However, be careful if you are a buyer, make sure you buy valid tickets and do not make a bank transfer until you are sure.
In any case, make sure you know what protection you would have if the show were postponed or cancelled. In general, it is easier for you to enforce your rights if the transaction takes place through the official cashier rather than through a reseller. In addition, when purchasing online with a credit card, you may be able to obtain a refund from the credit card issuer under various circumstances if the merchant does not issue you a refund after you cancel your purchase.
The Office is currently closely monitoring the show ticket market and encourages consumers to report abusive or suspicious practices.