Startup Kytch, which invented a device to repair the scandalously broken and faulty McDonald’s ice cream machines, is suing the fast food giant for $ 900 million. Fighting the chain’s attacks on their product, Kytch’s co-founder said: They have tarnished our name. They scared our customers and ruined our business. They were anti-competitive. They lied about a product they said would be released. “
With cable reports in an article titled “Ice Cream Hackers Trial McDonald’s for $ 900 Million” that small startup Kytch has developed a machine that will allow McDonald’s franchise owners to repair their faulty and regularly shut down ice cream machines without to wait for a technician to fix them sues McDonald’s.
McDonalds Ice Cream Cones (Alpha / Flickr)
McDonald’s looks like Washington Union Station look empty due to the coronavirus pandemic, as Amtrak stopped Acela’s continuous trains between New York and the District of Columbia due to the coronavirus. March 18, 2020 in Washington, DC Credit: mpi34 / MediaPunch / IPX via AP
Breitbart News previously reported on Kytch and their small ice cream machine maintenance device, which is installed in a McDonald’s ice cream machine and provides access to features that are usually only available to technicians.
The news of Kytch’s machines and defective McDonald’s ice cream machines has caused enough excitement to lead to an FTC investigation into McDonald’s ice cream machines and the extent of repair rights that McDonald’s franchise owners have.
McDonald’s is working quickly to shut down Kytch from its potential customer market, warning franchise owners not to use the device and that it could cause “injury” and possibly void warranties. Now Kitsch is fighting and demanding nearly a billion dollars in compensation.
With cable reports:
Late Tuesday night, Kytch filed a long-awaited legal complaint against McDonald’s, accusing the company of false advertising and trespassing on its customer contracts. Kytch co-founders Melissa Nelson and Jeremy O’Sullivan are seeking at least $ 900 million in damages.
Since 2019, Kytch has been selling a phone-sized gadget designed to be installed in McDonald’s ice cream machines. These Kytch devices will intercept the internal communications of ice cream machines and send them to a web or smartphone interface to help owners monitor remotely and eliminate the many flaws of machines that are so widely recognized that they have become a full-fledged meme. among McDonald’s customers. The new two-person startup claims against McDonald’s focus on emails the fast-food giant sent to each franchisee in November 2020, instructing them to remove Kytch devices from their ice cream machines immediately.
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Kytch co-founder Melissa Nelson says emails have not only caused McDonald’s ice cream machines to be broken around the world. (About one in seven of the machines in the United States went out of order on Monday, according to McBroken.com, which tracks the problem in real time.) They also halted Kytch’s rapidly growing sales just as launch began. “They have tarnished our name. They scared our customers and ruined our business. They were anti-competitive. “They lied about a product they said would be released,” Nelson said. “McDonald’s had every reason to know that Kitsch was safe and had no problems. It was not as dangerous as they claimed. And so we judge them. “
With cable asked McDonald’s for comment on the situation last spring, to which the company replied: “Kytch’s software includes a remote operation feature and with this feature we believe that everyone cleans, operates or repairs our shake machines (such as restaurant crew members or technicians). maintenance) could be potentially damaged if the equipment is turned on remotely. “
In another statement, McDonald’s said: “Nothing is more important to us than food quality and safety, so all equipment in McDonald’s restaurants is thoroughly inspected before being approved for use,” the statement said. “After learning that the unapproved Kytch device was being tested by some of our franchisees, we made a call to better understand what it was and subsequently reported potential concerns for the safety of franchisees. There is no conspiracy here. “
However, Kytch claims that the safety warnings McDonald’s issued about Kytch’s device are unfounded and that its devices have been certified to meet Underwriter’s lab safety standards by testing company Intertek.
Read more on With cable here.
Lucas Nolan is a reporter for Breitbart News, which covers issues of free speech and online censorship. Follow him on Twitter @LucasNolan or contact via secure email at [email protected]