A very expensive dinner that ended with a call to the police to report the fraud. Now the restaurant’s response on Facebook denying the customer’s statement. Already a subscriber? Login here!
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A very expensive dinner that ended with a call to the police to report the fraud. Now the restaurant’s response on Facebook, which denies the customer’s statement. Another table dispute comes from Singapore, where a tourist complained about the bill he received after ordering crab.
Invoice fraud: First courses with lobster and second courses with fish, then they leave without paying. Hunt for the two “foodie fraudsters”
The discussion
£786 for a crab: This is the bill that Junko Shinba, a Japanese tourist on vacation in Singapore, receives while having dinner with three friends at Seafood Paradise restaurant. A “disproportionate price,” according to Shinba and his friends, who neither expected a whole crab to be prepared just for them nor that they would pay the price based on the weight of the crab itself. Hence the call to the police and the decision not to pay.
However, after the allegations were received, the restaurant took to social media to report its version, sharing videos and pictures showing the moment the staff explained the price in detail to the four tourists.
“We are deeply disturbed by the inaccurate statements made by this group of customers, which appear to be intended to tarnish the reputation of our restaurant and our employees, who have twice told customers that the price of Alaska king crab is the same as that of Scottish snow crab. ” while pointing to the menu. Staff also informed customers that the total weight of the Alaskan king crab was 7.5 pounds.”
A fact that is also confirmed by CCTV footage, which clearly shows an employee pointing to a menu on the table. Employees who, to avoid misunderstandings, even brought the entire live crab to the table before preparing it. After taking photos and selfies, the four customers refused to pay the bill and called the police to resolve the situation.
As a gesture of goodwill, the restaurant manager also offered a discount of $107 (equivalent to 400 grams of Alaskan king crab). The Facebook post received numerous messages of support, totaling 1,549 comments and 4,004 reactions.
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