If you are an immigrant and have recently arrived in the United States, you may not be familiar with the term USCIS Lockbox. Here we explain what it's all about.
USCIS Lockbox is a completely secure facility for processing mailed immigration applications. You should know that there are several reasons to request its use.
To contact one of these centers, it is important that you follow the relevant procedures. Likewise, you need to understand when and why contact is necessary.
Reasons to Contact USCIS Lockbox
One of the reasons to contact USCIS Lockbox is for shipment tracking. Here it refers to an application or petition sent by mail to USCIS and when the goal is to verify the status of the shipment.
For example, in certain cases USCIS may request additional documents to complete a case. Therefore, if you need to send them by mail, you need to know the correct address of the USCIS lock box.
Another reason to contact USCIS Lockbox is if you changed your address or other relevant information after submitting your application. If so, it is important to notify USCIS of the safe location as soon as possible.
Another reason to contact USCIS Lockbox is to get more information about a denial of your application.
The same thing happens if you mailed your petition more than 30 business days ago and USCIS has not processed your credit card payment. USCIS may also not have cashed your check or money order for the filing fee.
To contact a USCIS secure location, you can email [email protected]. USCIS currently has four locker locations: Chicago; Elgin, Ill.; Phoenix; and Lewisville, Texas. In some cases it is possible to contact us by telephone, but only in very specific cases.
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